Fatal Error when files replaced - Bugs and display issues

stevland — Wed, 27 Apr 2016 20:42:12 +0000

So I've sent Huvaidya an email with some updated files. Please PM me your email address, Randy, or fire an email to me at info@rede.ca and I will send you the latest working versions of osTicket Awesome for both 1.9.12 and 1.10-RC2 (which I highly recommend!)

stevland — Wed, 27 Apr 2016 19:14:47 +0000

Hey guys, sorry for the delay in responding and thank you so much for taking the time to post here. I am currently setting up a fresh installation to reproduce the setup from scratch and I will report back shortly.

Robert Dobbs — Wed, 27 Apr 2016 16:57:10 +0000

I just purchased myself. I was able to make it past this step. But layout is bad. Have you tried to add the orginal config file then start from scratch? That is what I did. If you want send me your email maybe we can help each other while we wait for a response.

Fatal Error when files replaced

Robert Dobbs — Tue, 26 Apr 2016 21:05:46 +0000

I purchased and downloaded this theme, yesterday. I was running version 1.9.12 of OS Ticket. Everything was running fine,
but when i uploaded the files from "support" fron this theme, my system is giving Fatal error.
If i remove include/OST-Config, then the pages show but they are not responsive and not properly theme based.
M I missing something.
please help..