Hi @stevland I have just noticed that this bug seems to also happen on stock osticket 1.17.2 It happens a LOT less frequent though. I opened about 20...

Any updates on this? its been over a month...

Hi @stevland We had to rollback to stock OST, since this issue was affecting our work-flow. Hopefully @lizenz can provide the information you need. Un...

This has been sorted by editing the queue and moving the "priority" column to the first item.

Hi. I am facing the same problem. Unfortunately i had to rollback to the old UI until this is resolved, since we rely a lot on ticket submission throu...

This is actually caused by a typo in their code. Its an easy fix. Open /include/staff/profile.inc.php and edit line 557, from <input type="rad...