Hi bmerz, thank you. I fixed it like that now. I am really surprised that such a big bug is in the latest release and especially that it was still n...

I can not manage to include a video or a link to our cloud. Can I instead email this to some support address maybe?

Did I break the forum now? My previous reply vanished after I tried to edit it and now I can not post any new replies anymore. Edit: OK, this worked...

Yes, now it worked fine for me as well. Thank you.

Thank you. I was able to disable it but not delete it in the admin panel. Trying to delete resulted in HTTP 500: I checked the database and saw tha...

Thank you. Am I right that there is a version of the Attachment Inline Plugin including a compatibility fix already included in osTicket Awesome? Tha...

Hi and sorry for not giving an update for so long.. I just tried that. I cleared the browser cache but the problem is still there. The icon shows for...

I have (almost) the same issue on more or less every ticket page. When I go to any ticket page via the menue (e.g. "Open", "Assigned To Me", "Closed"...

Hi, I upgraded from 1.14.4 to 1.15.1 (Revision 1) now and have the same problem again. I again had to make the manual change in /include/staff/ticket...

Hi, thank you. The fix works fine.

Hi, we still have the same issue on the newest available version "osTicket Awesome for osTicket 1.14.4 (Revision 1)". Why is this still not fixed?