Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Hi,
this are the versions I'm using:
osTicket v1.18.1 // osTicket-1.18.1-Awesome-101
PHP 8.2.11 // MySQL 10.4.32 // Apache web server
I'm not able to send any mails through the system and I'm not able to find the SMTP Settings in the osTicketAwesome interface.
Can anybody help me?
All the best,
Jan
Admin Panel - Emails (top right menu) - Emails
Once you add the Emails, you'll be able to set the SMTP/OAuth2, fetching etc....
Thank you! I figured it out thanks to your hint!