Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
Note: Never paste the contents of your ost-config.php file here; it holds your database credentials.
Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Hi! New customer here. Love the product.
I'm wondering if there is any interest in expanding upon the default osTicket API endpoints to include some new ones that allow access to things like general Client and Organization information, including custom fields we've created to capture CMS data. Would be great to read more than just specific ticket info via the API!
I love the idea, but it's more of an upstream feature request.
I was afraid you'd say that! haha