Hi everyone, We found a temporary solution for this bug, simply install this plugin in Chrome or Edge: After install you must allow the active conten...

Hi, Please send a screencshot of this page:

now available!

Sorry, U are right. The html is only for display. Change functionallity here: osticketawesome/osta/js/mousetrap.js

Hi, Delete manually here: osticket/include/staff/faq-view.inc.php Open with editor: Delete line 117:     <button name="a" class="red but...

Honestly, I never get useful answers on the osTicket Forum, so I need to find by myself.

We bought the osticket awesome, after we modified a lot of thing, ex.: CSS, functions, extra automatizations etc.  So, we need upgrade every time...

Hi @stevland ! How Can I change the other fields (Help Topic, Department) to searchable?

Use this:

Can u send a printscreen about the oauth configuration?

Hi, I recommend a clean solution: Before the upgrade, uninstall all extensions from the database and the plugin directory.

Hi Steveland, I tried with vanilla. After I cliked the Print/Thread+Internal Notes+Attachments button, opening a new blank page, and happening nothin...

Hi, Just in manually. Location: osticketawesome/osta/inc/keyboard-shortcuts.html (You must be open with Notepad to edit.)

You can find here:

osTicket-1.15.4-Awesome-101\upload\osta\css\themes\custom

Solution: Download the original osticketawesome setup zip, after upload to your webserver the mpdf folder again and upload again the logo here: yoursu...

You can customize or remove the "Welcome" text manually here: \upload\osta\inc\staff-mobile-menu.html Link remove here in browser: yoursupporturl.com/...

My problem was resolved. See the solution: I recommend for you, create a full local backup and try turning off the plugins...

The problem was solved. I deteled the osticket backup lite plugin and now, it is works.

Is there any changes?

Same problem here. Any solution?