Notifications
Clear all
6 Forums 835 Topics 3,292 Posts 13 Online 3,052 Members

Resolved Change Priority Quick Menu not working

2 Posts
2 Users
0 Reactions
298 Views
Posts: 21
Topic starter
(@aeromarine)
Member
Joined: 8 years ago

Changing priority from tickets view only changes the row's priority color but not the ticket priority

This ticket has High priority

Changing priority from quick menu has no effect over the ticket priority. Once done it still having High priority

Funny thing is that the priority colour for that row has changed.

Is it a bug? Or am I misssing something?


Topic Tags
1 Reply
Posts: 1188
Admin
(@stevland)
Member
Joined: 10 years ago

@aeromarine

No, you aren't missing anything. Unfortunately this is a known issue and it will be fixed in a future release.

Thank you for your patience.


Reply
Share: