Have you checked these first?
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osTicket v1.12 // osTicket-1.12-Awesome-104<br />
PHP 7.2.19 // MySQL 10.3.16 // Apache web server
Not sure if this is a bug / display issue or a feature
We do not use the knowledge base. So we have removed the tick in the admin section - but it still shows search knowledgebase on the landing page. I can't remember if it was like this on the default theme
That is a good point... thank you for pointing that out.
It will be addressed in the next release, but for now if you want to hide that search box you can add the following to osta/user-styles.css:
#content #pre-footer {
padding: 0 0 3% 0;
}
#pre-footer-inner {
display: none;
}
Perfect - thanks