Have you checked these first?
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Hi Stevland
When printing Thread to PDF, we get Internal Server Error
Repeating the same action on the "old" interface works fine. (So no rush as workaround is simple enough by switching to original template)
Your assistance is appreciated.
Many thanks
it3
osTicket v1.15.4 // osTicket-1.15.4-Awesome-101
PHP 7.2.24 // MySQL 5.5.68 // Apache/2.4.6 web server
[Fri Nov 12 21:25:03.595549 2021] [fcgid:warn] [pid 8433] [client 10.0.0.113:57215] mod_fcgid: read data timeout in 41 seconds, referer: https://our.domain/scp/tickets.php?id=13759
[Fri Nov 12 21:25:03.595665 2021] [core:error] [pid 8433] [client 10.0.0.113:57215] End of script output before headers: tickets.php, referer: https://our.domain/scp/tickets.php?id=13759
Can I check if this has been noted please?