Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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version 1.11 now has better display, but sorting seem not working, checking with demo site also
running with PHP 7.2 click sort button page reload but changing on ticket display
as ini the 
he screens