Have you checked these first?
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Hello everyone,
I updated from version 1.18.3 to the current version, 1.18.4. I performed the upgrade according to the instructions (the old FTP folder is still available).
The ticket system itself is running without issues, but two things are no longer working:
1. Uploading files within a ticket – the following error occurs - File Upload Error.png
2. Insert a Screenshot in a ticket - Just a small thumbnail appears here.
System-Info:
osTicket v1.18.4 // osTicket-1.18.4-Awesome-101
PHP 8.2.30-nmm1 // MySQL 10.11.14 // Apache
No root Server, Ticket System is hosted since Years on All-Inkl. Webserver.
I suspect there's something wrong with the upload—both issues are related to that. Does anyone have any ideas?